Last updated: May 8, 2026
Please read these Terms and Conditions ("Terms") carefully before using myvaidra.com (the "Service") operated by 2W Sales India Private Limited (referred to as "Vaidra", "we", "us", or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part, you may not access the Service.
1. Use of the Service
You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not:
- Use the Service in any way that violates applicable Indian or international law.
- Attempt to gain unauthorized access to any portion of the Service or any related systems.
- Use the Service to transmit harmful code, malware, or unsolicited communications.
- Reproduce, copy, sell, or resell any portion of the Service without our written consent.
2. Account Registration
If you create an account, you are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. Notify us immediately at info@myvaidra.com if you suspect unauthorized access.
3. Products and Pricing
All products listed on the Service are subject to availability. We reserve the right to:
- Modify or discontinue any product without notice.
- Limit quantities purchased per person, per household, or per order.
- Refuse or cancel any order at our sole discretion, including suspected fraudulent activity.
Prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless otherwise stated. We reserve the right to change prices at any time. Errors in pricing or product information will be corrected promptly, and orders affected may be cancelled and refunded.
4. Orders and Payment
When you place an order, you make an offer to purchase the listed products. Acceptance of your order is confirmed via email once payment is processed (for prepaid orders) or order is verified (for Cash on Delivery).
We accept payment via UPI, debit/credit cards, net banking, and Cash on Delivery (subject to pin code availability). Prepaid orders receive a Rs 100 discount automatically applied at checkout.
5. Shipping and Delivery
Shipping terms, timelines, and costs are detailed in our Shipping & Cancellation Policy. Delivery times are estimates and not guaranteed.
6. Returns and Refunds
Our return and refund terms are detailed in our Return & Refund Policy.
7. Health and Safety Disclaimer
Vaidra products are Ayurvedic dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. Statements made on this Service have not been evaluated by the Food Safety and Standards Authority of India (FSSAI) for therapeutic claims. Always consult your healthcare professional before starting any supplement, especially if you:
- Are pregnant, nursing, or trying to conceive.
- Have a pre-existing medical condition.
- Are taking prescription medication.
- Are under the age of 18.
Vaidra is not liable for any adverse reactions or outcomes resulting from misuse, allergic reaction, or use contrary to the recommended guidelines.
8. Intellectual Property
All content on the Service — including text, graphics, logos, images, audio, video, formula names ("Shakti," "Manas," "Sandhi," etc.), and software — is the property of 2W Sales India Private Limited or its licensors and is protected by Indian and international copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works of any content on the Service without our prior written consent.
9. User-Generated Content
If you submit reviews, comments, or other content to the Service, you grant Vaidra a non-exclusive, royalty-free, worldwide license to use, display, and reproduce that content in connection with the Service. You are responsible for the accuracy and legality of content you submit.
10. Limitation of Liability
To the maximum extent permitted by law, Vaidra and its parent company 2W Sales India Private Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of your use of the Service.
Our total liability for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid for the specific product giving rise to the claim.
11. Indemnification
You agree to indemnify and hold harmless Vaidra, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your use of the Service or violation of these Terms.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts of Delhi, India.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Updated Terms become effective when posted, indicated by the "Last updated" date at the top. Continued use of the Service after changes constitutes acceptance of the revised Terms.
14. Contact Us
For questions about these Terms, contact us at:
2W Sales India Private Limited (Vaidra)
Email: info@myvaidra.com
Website: myvaidra.com